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Terms and Conditions

Please read these Terms of Service

growshop.co.nz
Terms of Service

1. Terms
By accessing the website at http://www.growshop.co.nz, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License
Permission is granted to temporarily download one copy of the materials (information or software) on growshop.co.nz's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials;
  • Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • Attempt to decompile or reverse engineer any software contained on growshop.co.nz's website;
  • Remove any copyright or other proprietary notations from the materials; or
  • Transfer the materials to another person or "mirror" the materials on any other server. 

This license shall automatically terminate if you violate any of these restrictions and may be terminated by growshop.co.nz at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer
The materials on growshop.co.nz's website are provided on an 'as is' basis. growshop.co.nz makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, growshop.co.nz does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations
In no event shall growshop.co.nz or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on growshop.co.nz's website, even if growshop.co.nz or a growshop.co.nz authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials
The materials appearing on growshop.co.nz's website could include technical, typographical, or photographic errors. growshop.co.nz does not warrant that any of the materials on its website are accurate, complete or current. growshop.co.nz may make changes to the materials contained on its website at any time without notice. However growshop.co.nz does not make any commitment to update the materials.

6. Links
growshop.co.nz has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by growshop.co.nz of the site. Use of any such linked website is at the user's own risk.

7. Modifications
growshop.co.nz may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of New Zealand and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

9. Legal Information
growshop.co.nz and all customers subject to applicable New Zealand law around the purchase and use of any growing equipment, it is against New Zealand law to sell or buy equipment for use in any illegal activities, and all products sold by growshop.co.nz are sold on the understanding that they are to be used for lawful activities only.  Please refer to section 1 of these terms and conditions for information on your acceptance of these conditions.

10. Sales
All prices quoted are in New Zealand Dollars (NZD) prices include GST, freight charges may apply.

11. Credit Cards
growshop.co.nz will only accept for payment credit cards issued in New Zealand, arrangements can be made through our head office to allow for international payments.

12a. Freight Charges

All orders within the Auckland area under $99.00 will incur a subsidized small freight charge, any above this are delivered at No charge unless deemed to be a Rural delivery.

All other orders within the North Island under $119.00 will incur a subsidized small freight charge, any above this are delivered at No charge unless deemed to be a Rural delivery.

All orders within the South Island under $149.00 will incur a subsidized small freight charge, any above this are delivered at No charge unless deemed to be a Rural delivery.

All Rural deliveries deemed RD by NZ Post or NZ Couriers and remote locations such as Waiheke Island or any Island location within NZ maybe subject to extra charges based on the order size - volume and location.

We can confirm any extra charges before you place your order by emailing us with the address and products you require before order placement contact us at cst@growshop.co.nz

All Heavy Bulky items i.e., bags of growing mediums, heavy & Bulky low value  and extra-long items like Hydroponic gully shipped within New Zealand are subject to a Heavy item freight charge at the checkout these are also subsidized to give you the best possible price and delivery charge.

12b. Freight Conditions

growshop.co.nz will deliver to most locations in New Zealand. While it is possible to have items delivered to P.O. Boxes some maybe restricted by size and it can be expensive, these costs may need to be met by the purchaser. Any orders that are placed for an overseas address will need to have the shipping cost and method confirmed. The checkout has a default amount of $199.00 NZD for freight we will advise if a refund is due or a further payment is required. The good news for International purchasers is we can credit back any GST and deduct from your sale as it will be an export.

It is the responsibility of the receiver to inspect the goods at the time of delivery, if there is any doubt as to the condition of the goods received including the packaging the goods arrive in the order should be signed for as Damaged.

If your order arrives with damaged items you must contact growshop.co.nz within 3 working days of receipt of the goods.

If your order is not received within 5-7 working days of the date of purchase you should contact growshop.co.nz as soon as possible so we can investigate the delay. This especially applies if we have not sent you a Tracking or any communications regarding your order. Please email us at cst@growshop.co.nz

To minimise the possibility of mis-delivery or theft of delivery it is advised that someone is available at the delivery address. We understand this is not always possible and if this is the case please make a note when you place your order if you would like the parcel left in a certain area of your delivery address. We will try our best to make this happen via our chosen courier.

growshop.co.nz will advise a parcel tracking on the day of your orders dispatch which should help with an estimated day of delivery. Because growshop.co.nz can dispatch orders from both the North and South Islands delivery times (excluding rural deliveries) should reach the customer within 48 hours (2 working days) from the dispatch date.

13. Returns
Please inspect all items as soon as possible after delivery, all faults should be communicated with growshop.co.nz as quickly as possible to ensure a timely resolution.

Faulty items will be returned at the cost to the customer, if the fault is found to be covered by warranty the replacement item will be shipped at the expense of growshop.co.nz, if the item is found to be either not faulty or that the fault is not a manufacturing fault the product can be returned to the customer once the cost of return shipping is received.

If a product is returned and the fault is found to be a manufacturing issue or other legitimate fault not related to incorrect end use the item will be replaced at no charge, if a suitable replacement cannot be found the customer will be issued with a credit to use in store or on our website.

Unwanted goods, we will not automatically take goods back based on it being no longer wanted, or you have ordered something and found you didn't need it etc. Consumer law is applied in these cases and growshop.co.nz as the retailer is under no legal obligation to give you your money back or exchange the product. If you find you have something you no longer require please contact us at cst@growshop.co.nz with the details and we will look at what we can do to help and advise you of the options we can provide on a case by case basis. 

14. Warranties
All warranties apply to the original purchaser only, proof of purchase must be produced at the time of claim, and all warranties are non-transferrable.