At alert level 1 Gropwshop stores are open, normal shop hours apply, you are able to shop instore, purchase online or arrange click and collect from either our Auckland store in Henderson or our Christchurch store in Hornby.
Our web team have been working overtime to fill orders as soon after they come in as possible, dispatch times from the website have returned to pre-COVID levels orders placed will generally be dispatched within 24 hours (orders placed during the weekend will be dispatched first thing Monday.
Courier companies are still experiencing increased demand and as such there are slightly longer than usual shipping times, that said those shipping times are reducing and will soon return to pre-COVID levels.
So if you are in Auckland and you want your order quickly click, collect from our Henderson store is an excellent option, if you are in Christchurch or surrounds we are offering click and collect from our Christchurch store.
Once your order is dispatched you will be sent an email with the tracking information, once you have received your tracking number your order is on its way.
If you need to contact us regarding a problem with your order, please try to have the order number on your confirmation email ready, this will ensure your situation can be handled as quickly as possible.
Congratulations New Zealand.
From all the team at,